Deliveroo, part of the DoorDash group, is building the leading local commerce platform, connecting consumers, merchants, and couriers in real time. Paris is one of our most strategic and complex markets globally, with unmatched density, brand concentration, and competitive intensity.
As we move towards our 2026 ambition, we are evolving our commercial organisation to match the scale and sophistication required to win in Paris. This includes increased seniority, clearer regional ownership, and stronger execution across Inner and Outer Paris.
The Senior Client Partner – Paris Ouest role is a newly strengthened position, designed to combine strategic partner leadership, regional ownership, and organisation building.
As a Senior Client Partner, you'll lead a team of Account Management Lead, Senior Account Manager and Account Manager and you will report to the Regional Director of Paris, part of the Commercial team. The position is based in Paris.
You are accountable for the growth and performance of strategic brand portfolios across one of Paris’ most critical zones. You will act as the senior commercial owner for your territory, ensuring alignment between Paris-wide strategy and local execution. Beyond partner management, this role plays a central part in aligning the organisation to business challenges and ambitions. You will design, lead, and continuously evolve the account management setup to ensure the right level of seniority, coverage, and execution quality across the territory.
This is a senior leadership role (L6) with direct impact on revenue, partner satisfaction, and team development.
Own the end-to-end growth of brand portfolios within your Paris Inner cluster
Ensure 5★ account management standards across the team, with clear portfolio sizing
Build and maintain relationships with senior and C-level stakeholders
Lead contract negotiations, renewals, and upsell strategies
Create and execute joint business plans addressing partner growth, profitability, and operational performance
Act as a trusted advisor, providing insights on Deliveroo capabilities, competitors, and market trends
Responsible for a commercial initiative for Paris : engage team, drive performance and proactively adjust structure, focus, or processes
Own a zone cluster, defining and executing the strategy to win
Translate Paris-wide and national priorities into clear, actionable regional strategies
Improve Client Value Proposition (CVP) across the territory in collaboration with other commercial departments
Lead and develop a team of up to 10 AMs / SAMs, either directly or through mid-management
Coach and mentor high-potential talent, building a strong internal succession pipeline
Partner closely with Operations, Marketing, Product, Strategy, and Finance
Represent your portfolio and organisation in Paris and France leadership forums
Influence roadmap and prioritisation through structured partner and market feedback
10+ years in commercial, client partnership, or account management roles
Proven experience managing complex, strategic brand portfolios
Demonstrated success leading multi-layered teams in fast-paced environments
Experience in F&B, Hospitality, Retail, FMCG, or Marketplace businesses preferred
Strong commercial and financial acumen (P&L understanding)
Excellent negotiation and stakeholder management skills
Ability to design and scale organisations and coverage models
Data-driven, structured, and execution-focused
Senior, credible, and resilient leader
High ownership mindset with a bias for action
Comfortable navigating ambiguity and driving change
Passionate about people development and raising standards
At Deliveroo, you’ll work on some of the most complex and impactful challenges in local commerce. We move fast, value ownership, and believe that strong teams build great outcomes. This role offers significant scope, visibility, and influence in shaping how Deliveroo wins in Paris.
Deliveroo is an equal opportunity employer and values diversity in all its forms. We offer competitive benefits across health, wellbeing, growth, time away, and equity — because our people are central to our success.
